Which behavior demonstrates active engagement during communication?

• A. Exhibiting engagement through expression, tone, and body language.
• B. Checking phone messages during conversation.
• C. Avoiding eye contact with the speaker.
• D. Interrupting to correct every minor detail.

Answer: (A)

Active engagement in communication shows up when a person uses expressions, tone, and body language to signal interest, understanding, and responsiveness. When someone communicates with eye contact, appropriate facial expressions, nodding, and a calm, varied tone that fits the conversation, they invite dialogue and convey that the message is being heard. That combination—expression, tone, and body language—best demonstrates engagement because it reflects active listening and receptivity.

Distractions like checking phone messages break the flow and signal inattention. Avoiding eye contact is a sign of disengagement and can undermine trust. Interrupting to correct every minor detail shows a focus on correctness over listening, which disrupts the conversation and signals disrespect.